Which hosting control panels do you offer?
You can buy Plesk or cPanel license during the server purchase, or at a later time when the need arises, and DirectAdmin is Free.
Which billing panels do you offer?
We offer Oblak Host Billing, free as a billing panel for your dedicated server.
What are the functions of the Server Administration Panel?
Every server comes with its Server Administration Panel by default. This panel allows you to carry out crucial server administration tasks and monitor resource consumption like GUI-based CPU, Memory, Storage & Inodes utilisation, IPs and Storage details and functions to Rebuild and Restart.
Can I configure my own RAID for drives?
The Dedicated Servers come pre-configured with RAID 1. At present, we don’t allow customisation of RAID level.
What is the port speed of the server?
The server uplink port speed is up to 1000 Mbps.
How long does it take for the server to be ready?
After the payment, your server will be provisioned in about 90 minutes and you can access it via SSH. The disk resize operation, however, may still run in the background for a while after provisioning.
What is the level of support that you provide with the server?
To ensure high uptime and accessibility at all times, we are available 24x7 for any hardware, network, booting, O.S. or login issues. Our System Administration Support will also assist you with basic DirectAdmin, Plesk or cPanel & Firewall setup and their issues.
Is Additional Storage available for all server configurations?
At present, the additional storage feature is only available with our HA servers.
Can I use a Dedicated Server for email marketing?
Dedicated Servers can be used for Websites, Databases, Custom Applications, Ecommerce, DNS, File Storage and Emails. Emails, however, must be restricted to personal, organisational or professional purposes. The use of Dedicated Servers to send out mass emails/marketing is NOT recommended and can attract penalties.
Can I use virtualisation software on the server?
Our Dedicated Servers not are virtualized and ofcourse can virtualisation. Nested virtualisation don't is possible.
Do you provide any backup service?
We don’t have any backup solution at the moment. Yet, we strongly recommend that you maintain a remote backup to avoid any hassles during any ill-fated incident.